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Help


Is this the first time you’ve purchased a game, logo or ringtone?

No worries! We've compiled a set of common questions and answers to help you. Also, check our Compatibility guide to find out if the product is suitable for your handset.

If you cannot find the answer to your question, don't hesitate to contact our help centre via our support helpdesk.

For more help click here.

Compatibility guide

General Ordering Instructions
How to Order?
First time User?
Paying by phone, credit card or SMS
How do I "WAP enable" my phone?
Polyphonic Ringtones
Animated Screensavers
Colour Backgrounds
Java Games
Ringtones (standard)
Logos
Picture Messages
Voicemail Greetings
Voicemail PIN information

FAQs - Animated Screensavers


Animated Screensavers

To receive an Animated Screensaver your handset must have WAP enabled. Click here for more information on WAP.

1. When you receive your bookmark your phone should display a message saying "Bookmark Received". Choose "Options" and "Save" bookmark.
2. Select "Services" from your menu options, and then "Bookmarks". Select the bookmark that you have received, choose "Options" and "GoTo" to open the bookmark.
3. When your Animated ScreenSaver appears select "Options" and "View Picture", then "Options" and "Save Picture" to store your new Animated Screensaver. You can now quit your WAP session and delete the bookmark you received (the bookmark can only be used once).

To activate your screensaver select the "Profiles" menu and then the profile you want to change, select "Customize" or "Personalise" and then "Screen Saver". Make sure the profile you activate your new Animated Screensaver on is the current profile on your phone.

If you are still unsure how to save and then select your new Animated Screensaver on your handset then please refer to your handset's user manual.

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